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Outcomes

We publish what we measure.

Below is the framework, in full: what we count, how each measure is defined, and when it is collected. Figures will be published here as cohorts reach each collection point.

Note on numbers

Maya House does not publish outcome figures it has not yet earned. Rather than post placeholder percentages, we are publishing the measurement framework first, so that partners and funders can evaluate the rigor of the method before there is data to argue about.

Maya House will collect outcome data at entry, throughout program participation, at exit, and during post-exit follow-up. Results will be published after the organization begins serving residents and sufficient data becomes available.

What we will track

Planned measures

MeasureDefinitionCollected
01Housing retention at 12 monthsShare of graduates still in permanent housing twelve months after exit, verified by contact.12 mo post-exit
02Income at exitEarned or benefit income at the point of graduation, compared with income at intake.At exit
03Program completionShare of residents who complete all five phases, with reasons recorded for those who do not.At exit
04Connection to primary careResidents with an established primary care relationship and a recent visit on record.In program
05Return to homelessnessAny recorded return to shelter or unsheltered homelessness within twenty-four months of exit.24 mo post-exit
06Individualized stabilization plan within 30 daysShare of residents with an individualized stabilization plan completed within thirty days of entry.First 30 days
07Housing-readiness savingsResidents building savings toward move-in costs and housing stability.In program
08Transition to permanent or longer-term housingShare exiting to permanent or longer-term housing rather than shelter or the street.At exit
09Housing status six months after exitHousing status confirmed by contact six months after exit.6 mo post-exit
Collection points

Measured four times, not once.

Point 01
At entry

Baseline: housing history, income, health connections, goals.

Point 02
In program

Phase progression, care connections, income changes, incidents.

Point 03
At exit

Destination, income, completion status, reason for exit.

Point 04
After exit

Follow-up at 6, 12, and 24 months, the measure that matters most.

Reporting

What gets published, and when

An annual report with the full cohort table, plus financials and governance documents. Funders receive grant-specific reporting on their own schedule.

Annual outcomes reportin preparation
IRS Form 990on request
Audited financialson request
Board & governance documentson request
Request documents

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Give, volunteer, refer a resident, or bring your organization into the referral network. Every route ends the same way: someone keeps their housing.

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Maya House
Recovery-informed transitional housing in Worcester County, Massachusetts.
501(c)(3) nonprofit organization
EIN 41-3611057
27 Gannett Way, Hopedale, MA 01747
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